By Asa Beavers | leadership , productivity
Running an effective meeting is like having a really good meal.
You know the sensation when you’ve had a really good meal. The same goes for when you’ve conducted a really effective meeting. You’re satisfied with the experience.
Yet, even when you think you’re getting it right, there’s still something that can CRUSH your ability to consistently have effective meetings.
It’s known as the “elephant in the room.”
By Asa Beavers | customer loyalty , leadership , team building
Your business has a culture. Do you know what it is?
I began my due diligence in exploring this deeper by asking several business owners directly what they thought the culture of their business is, and what I found out is...
Culture isn’t something that gets a lot of discussion in many small businesses.
Sure, culture can be hard to put your finger on at first. But all it takes is the willingness to dig deep and explore how you want your customer experience, and employee experience, to feel like.
My objective in exploring this is to get small business owners thinking more about hidden customer perceptions. These are things customers see in a business and from which they form their own opinions, and then decide if they will continue to patronize a business.
By Asa Beavers | performance management , productivity , Uncategorized
Let’s cut straight to the chase right now because, after all, what business isn’t seeking to accelerate results?
And this strategy might just be THE best thing you can do.
So, how does a business scorecard accelerate results? One word...
FEEDBACK
That’s right. Feedback is the special sauce your business needs to accelerate results. But the type of feedback I’m talking about might not be what your thinking.
Having a scorecard is one way to know if your business had a good day or not, and it provides essential feedback on most critical business activities.
By Asa Beavers | performance management , productivity , team building
As a business leader have you ever caught yourself saying…
‘I wish people would just come to work and do their jobs’.
Having heard this many times in my work with business owners, here’s how I respond:
First, I listen and allow the business owner to vent for a few moments, then I remind them of these three facts:
In other words, if they’re not happy with how people are performing in their business it’s on them to fix it.
So the $64,000 Question is: Did they establish clear expectations?
And that’s where these two words come into play:
Responsibility and accountability are the yin yang of performance management. They work well together, but they don’t mean the same things.
By Asa Beavers | productivity
Wouldn’t it be nice if we could call-up our focus like we ring our smartphone when it’s gone missing?
Distractions are nothing new. In fact, many take pride in their ability to multi-task.
But with the proliferation of electronic devices running our lives, our ability to focus has taken a nosedive.
Here's the thing though...
Your focus is always there. It comes down to practicing how to find your focus when you need it most.
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By Asa Beavers | planning , productivity
What comes to mind when I say the word grind?
For me, the first thing that comes to mind is grinding something up; like a pepper grinder putting some fresh ground pepper on a juicy sirloin. I certainly like the thought of that!
Maybe you thought of grind as a sound. If you’ve ever driven a car with manual transmission, and you miss a shift, you’ll hear a grinding sound. Not pleasant, and not good for the car either.
Another thought that comes to mind is the feeling that, “work was such a grind today”. It connotes things didn’t go well, or it was hard, or it was long. Looking at it in this context definitely gives the word grind a negative feeling.
Putting in quality time to do the hard work necessary to achieve a goal or a new level of success requires a consistent routine. I call it the grind. To help you learn to embrace the grind download this free worksheet.
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