Hi, my name is Asa, and I’m an over-thinker… Over-Thinkers Anonymous? I haven’t actually ...

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Putting yourself in your customers' shoes, forgetting about what you want, and focusing solely ...

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Satisfied customers are not enough. We’ve all heard the phrase “customer satisfaction” a gazillion ...

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It takes cash to grow a business. Everyone knows that. But, not everyone is ...

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Here’s the sometimes familiar inner voice of a small business owner… Business Planning… “I ...

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